AI Chatbot for Restaurants (Reservations + Orders 24/7)
A table-for-four inquiry at 11:30pm on a Friday. If your website doesn't respond, they book somewhere else. Our chatbot confirms the reservation, captures dietary requirements, and sends the reminder - while your team is in the weeds during service.
The problem.
Restaurant inquiries don't keep business hours. Guests research restaurants after their own dinner, late at night, or during their lunch break. If your phone goes unanswered and your website has no chat, you lose the booking to a competitor who has an OpenTable button. The chatbot bridges the gap - always available, never on a break.
What the chatbot handles.
Table reservations with party size and dietary capture. Menu questions and allergen information. Takeout and delivery order routing. Private dining and event inquiries (with deposit flow). Booking reminders via WhatsApp or text. Gift card sales. Every interaction logged in your Friday summary.
What ships pre-built for restaurants.
- Reservation booking with party size, date, time, and dietary capture
- Calendar or OpenTable/Resy integration
- Menu FAQ and allergen filter (gluten-free, vegan, nut allergy)
- Private dining and event inquiry with deposit collection
- Takeout and delivery routing
- Confirmation and reminder messages via WhatsApp or SMS
- Reservation cancellation and rescheduling flow
Common questions
What can an AI chatbot do for a restaurant?
Restaurant chatbots handle reservations 24/7, answer menu and dietary questions, process takeout and delivery orders, manage event inquiries (private dining, corporate bookings), and send automated booking reminders. Peak hours and after-hours are covered equally.
Can the chatbot take reservations directly?
Yes. The chatbot connects to your reservation system (OpenTable, Resy, Google Reservations, or a calendar) and books the table, captures party size and dietary requirements, and sends a confirmation. No phone tag, no double-booking.
How quickly can a restaurant chatbot go live?
48 hours with Vespio's done-for-you service. Menu FAQ, reservation flow, dietary filter questions, and event inquiry intake are pre-built. We customise for your cuisine, opening hours, and booking system.